WHAT TO EXPECT?

Under the influence of Covid – 19 and continuous business environment changes, traditional banks are struggling with lots of challenges that force them to take timely innovative measures.

According to the Fintech and Digital Banking 2025 IDC report commissioned by Backbase, 30% of the businesses in Vietnamese banks are predicted to be under threat from new digital challengers. In addition, both retail and corporate customers now have high demands for banking service, as well as personalized solutions and payment for daily needs through an online application.
 
Co-hosted by IEC  and Backbase, this webinar brings together local and international industry leaders to discuss how banks can form deep and mutually beneficial relationships with customers in a digital world, accelerating onboarding enhancements and fintech partnerships and re-engaging branch personnel and multichannel integration.

EVENT AGENDA

HIGH-LEVEL ROUNDTABLE 

ENTER THE ENGAGEMENT BANKING ERA:
BUILDING THE ECOSYSTEM FOR DIGITAL BANKING

9:30

INTRODUCTION

Representative from the Organizers 

9:35

OPENING REMARKS 

Mr. Nguyen Duc Hien, Vice Chairman, Central Economic Commission

9:45

REMARKS FROM THE VIETNAM BANKS’ ASSOCIATION

Mr. Nguyen Quoc Hung, General Secretary, Vietnam Banks Association

9:55

2025 Vietnam Digital Banking Outlook & Opportunities

Mr. Vo Tan Long, Deputy General Director/Partner/Chief Digital Officer, PwC Consulting Vietnam

 

LIVE POLL

 

HIGH-LEVEL ROUNDTABLE

10:10

Moderator: Mr. Can Van Luc, Chief Economist of the Bank for Investment and Development of Vietnam (BIDV) cum President of BIDV Training and Research Institute

Panelists: 

  • Mr. Nguyen Quoc Hung, General Secretary, Vietnam Banks Association

  • Luu Trung Thai, Vice Chairman cum CEO, MBBank

  • Ms. Nguyen Thi Quynh Giao, Senior Executive – Vice President, BIDV

  • Mr. Dinh Van Chien, Deputy CEO cum Head of Retail Banking, TPBank

  • Mr. Tu Tien Phat, Executive Vice President in charge of business, ACB

  • Mr. Vo Tan Long, Deputy General Director/Partner/Chief Digital Officer, PwC Consulting Vietnam

  • Ms. Tran Diem Chi, Country Manager, Vietnam Backbase

Topics of discussion:

  • How banks can form deep and mutually beneficial relationships with customers in a digital world

  • Accelerating onboarding enhancements and fintech partnerships 

  • Re-engaging branch personnel and multichannel integration

11:10

Q&A

11:25

CLOSING REMARKS

Mr. Nguyen Duc Hien, Vice Chairman, Central Economic Commission

 

LUCKY DRAW

11:30

END OF WEBINAR

FEATURED SPEAKERS

MR. NGUYEN DUC HIEN

Vice Chairman, Central Economic Commission

MR. NGUYEN QUOC HUNG

General Secretary, Vietnam Banks Association

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MR. LUU TRUNG THAI

Vice Chairman cum CEO, Military Commercial Joint Stock Bank (MB)

 

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MRS. NGUYEN THI QUYNH GIAO

Senior Executive – Vice President, BIDV

 

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MR. DINH VAN CHIEN

Deputy CEO cum Head of Retail Banking, TPBank

 

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MR. TU TIEN PHAT

Executive Vice President, ACB

 

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MS. TRAN DIEM CHI

Country Manager, Vietnam, Backbase

 

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MR. CAN VAN LUC

Chief Economist of the Bank for Investment and Development of Vietnam (BIDV) cum President of BIDV Training and Research Institute

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MR. VO TAN LONG

Deputy General Director/Partner/Chief Digital Officer, PwC Consulting Vietnam

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LIVE STREAM

GENERAL INFORMATION

Time: 09:30 AM – 11:30 AM (GMT +7)

Date: Wednesday, September 8, 2021

CO-ORGANIZER BY